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Privacy Policy
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Warmseal Roofing ("we," "our," or "us") is committed to protecting the privacy and security of the personal information of our website visitors and customers. This Privacy Policy describes how we collect, use, and share information when you visit our website, [www.warmseal-roofing.co.uk], or otherwise interact with us.
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By using our website, you agree to the collection and use of information in accordance with this policy.
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1. Information We Collect
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We may collect the following types of information:
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2. How We Collect Your Information
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We collect information in several ways:
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+ - Directly from You: When you fill out forms on our website (e.g., contact forms, quote request forms), sign up for our newsletter, communicate with us via email or phone, or otherwise voluntarily provide information to us.
+ - Automatically through Technology: As you navigate our website, we may use cookies, server logs, and other tracking technologies to collect technical and usage data.
+ - From Third Parties: We may receive information about you from third-party services that support our business operations, such as analytics providers.
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3. How We Use Your Information
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We use the information we collect for various purposes, including:
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+ - To Provide and Maintain Our Services: To respond to your enquiries, provide quotes, and deliver our roofing services.
+ - To Improve Our Website and Services: To understand how our website is used, troubleshoot problems, and make improvements to its functionality and content.
+ - To Communicate with You: To send you updates, promotional materials (if you have opted in), and respond to your questions.
+ - For Marketing and Advertising: To show you relevant advertisements and promotions, based on your interests and interactions with our site (where permitted by law and with your consent).
+ - For Security and Fraud Prevention: To protect our website, prevent fraudulent activities, and ensure the security of our systems.
+ - To Comply with Legal Obligations: To meet our legal and regulatory requirements.
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4. Cookies and Tracking Technologies
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Our website uses "cookies" and similar tracking technologies to enhance your experience and collect information about your Browse activities. Cookies are small data files placed on your device.
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We may use:
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+ - Strictly Necessary Cookies: Essential for the website to function correctly (e.g., navigation, secure areas).
+ - Analytical/Performance Cookies: To understand how visitors interact with our website, which helps us improve its performance.
+ - Functionality Cookies: To remember your preferences and choices (e.g., language or region).
+ - Targeting/Advertising Cookies: To deliver more relevant advertisements to you and track the effectiveness of our campaigns.
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You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
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5. Sharing Your Information
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We do not sell, rent, or trade your personal information to third parties. We may share your information with:
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+ - Service Providers: Third-party companies and individuals that perform services on our behalf (e.g., website hosting, analytics, marketing, payment processing). These service providers are obligated to protect your information and only use it for the purposes we specify.
+ - Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
+ - Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
+ - With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
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6. Data Security
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We have implemented appropriate technical and organisational measures to protect your personal information from accidental loss, unauthorised access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
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7. Data Retention
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We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for legal, accounting, or reporting requirements).
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8. Your Rights
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Depending on your location and applicable data protection laws (such as the UK GDPR), you may have the following rights regarding your personal information:
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+ - Right to Access: To request a copy of the personal information we hold about you.
+ - Right to Rectification: To request correction of inaccurate or incomplete data.
+ - Right to Erasure ("Right to Be Forgotten"): To request the deletion of your personal information in certain circumstances.
+ - Right to Restrict Processing: To request that we limit the way we use your personal information.
+ - Right to Data Portability: To receive your personal information in a structured, commonly used, and machine-readable format.
+ - Right to Object: To object to the processing of your personal information in certain situations, including for direct marketing.
+ - Rights in Relation to Automated Decision-Making and Profiling: To object to decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affect you.
+ - Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
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To exercise any of these rights, please contact us using the details provided in Section 10.
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9. Third-Party Websites
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Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
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10. Contact Us
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If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us:
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+ - Email: info@warmseal-roofing.co.uk
+ - Phone: 01254492373
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11. Changes to This Privacy Policy
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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
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